ARMEN AC & HEATING REPAIR LLC - PRIVACY POLICY

Effective Date: July 29, 2026

Entity Registration: PA HIC# PA184932 | Delaware County, Pennsylvania

1. INFORMATION WE COLLECT: Armen AC & Heating Repair LLC (the "Company") collects essential customer-identifying information necessary to schedule services, dispatch technicians, and process commercial payments. This data includes your legal name, physical property address, telephone number, email address, and equipment service history files.

2. HOW WE USE YOUR DATA: Your information is utilized strictly to facilitate daily field service operations, deliver automated "On-My-Way" proximity text updates, email official digital invoice receipts, and manage your active 1-year component warranty status inside our customer database.

3. PAYMENT PROCESSING SECURITY: All credit card, debit card, and mobile wallet transactions are executed on-site using secure, encrypted smartphone Tap-to-Pay technology via our payment gateway. The Company never views, processes, or stores your private financial card data or bank account numbers on our internal devices or company infrastructure.

4. CO-OPERATIVE DATA RESTRAINTS & INDEPENDENT WORKERS: We do not sell, trade, rent, or lease your personal information to third-party marketing entities. To ensure total operational coverage during high-volume periods, necessary service location logistics and equipment symptoms may be shared with fully licensed and insured independent contractors or subcontractors authorized to perform work under our brand.

5. CONTACT LESS MOBILE MESSAGING DISCLOSURE: By initiating a request for service or providing your telephone number, you consent to receive direct transactional communication and status updates via SMS text or email regarding your specific appointment window. You may opt out of digital communication at any time by replying directly with the word "STOP".